No-cost Coronavirus (COVID-19) testing for the health of our community.
- COVID-19 Testing Information
- COVID-19 Testing FAQs
- CDC COVID-19 Recommendations
- VCC COVID-19 Updates
- VCC Telehealth
- Local, State, and Federal COVID-19 Resources
Convenient, No-Cost COVID-19 Testing
At VCC, your health has always been our top priority. And these days, staying safe and healthy is more important than ever. That’s why we’re offering convenient, no-cost COVID-19 testing through the VCC Mobile Testing Unit and at VCC clinic locations by appointment.
VCC COVID-19 Mobile Testing
VCC COVID-19 Clinic Testing
Coronavirus (COVID-19) testing is available at your local VCC clinic location by appointment only. Please call or text 844-308-5003 to make an appointment.
COVID-19 Testing FAQs
Q: Who should get tested?
A: Testing is open to everyone, even if you do not have symptoms. Consider getting tested if you:
- Are experiencing symptoms
- Have been in close contact with someone who has tested positive
- Are an essential worker
- Live in a multifamily home
- Have a chronic health condition, such as hypertension or diabetes
Q: Can I get tested anonymously?
A: We are required by law to follow-up with you if you receive positive test results. In order to do so, your contact information will be collected by our staff.
Q: How much does testing cost?
A: There is no direct cost to our patients for the test. If you have insurance, your insurance is required by federal law to cover the cost of the test. If you are uninsured, the federal government has a special program that covers the cost of the test.
Q: Do you offer drive-up or drive-thru testing?
A: No. Our mobile clinic provides outdoor testing by walk-up or appointment. Our clinics provide testing by appointment only.
Q: Do you offer antibody testing?
A: Currently, we offer only offer diagnostic testing.
Q: Is there a separate testing line for high-risk groups like older adults?
A: No, but we can make accommodations as needed.
Q: How long will it take to get my test results?
A: Test results are typically available within 48 hours.
Q: How will I get my test results?
A: If you test positive for COVID-19, our staff will call you with your results and recommendations for care. Positive and negative test results will also be available through VCC’s patient portal.
Q: If I tested positive for COVID-19 at another healthcare provider, can I also get tested at VCC?
A: If you have already tested positive for COVID-19 at another healthcare provider, we ask that you do not get tested again at VCC. Please seek any follow-up testing at your original testing location.
Q: I think I have been exposed to COVID-19, and I want to get tested. How long should I wait in order to get reliable test results?
A: According to the CDC, symptoms may appear 2-14 days after exposure, but we recommend calling your primary care provider for instructions on what to do next.
Q: What should I do if I get negative test results but am still experiencing symptoms?
A: CDC guidelines recommend that you continue to stay home, take care of yourself, and monitor your symptoms. If your symptoms worsen, please call your provider to discuss or call 9-1-1 if conditions are severe.
CDC COVID-19 Recommendations
Wash your hands often
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry
- Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact
- Inside your home: Avoid close contact with people who are sick.
- If possible, maintain 6 feet between the person who is sick and other household members.
- Outside your home: Put 6 feet of distance between yourself and people who don’t live in your household.
- Remember that some people without symptoms may be able to spread virus.
- Stay at least 6 feet (about 2 arms’ length) from other people.
- Keeping distance from others is especially important for people who are at higher risk of getting very sick.
Cover your mouth and nose with a mask when around others
- You could spread COVID-19 to others even if you do not feel sick.
- The mask provides protection for you and is also meant to protect other people in case you are infected.
- Everyone should wear a mask in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
- Masks should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.
- Do NOT use a mask meant for a healthcare worker. Currently, surgical masks and N95 respirators are critical supplies that should be reserved for healthcare workers and other first responders.
- Continue to keep about 6 feet between yourself and others. The mask is not a substitute for social distancing.
Cover coughs and sneezes
- Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow and do not spit.
- Throw used tissues in the trash.
- Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
Clean and disinfect
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
- If surfaces are dirty, clean them. Use detergent or soap andwater prior to disinfection.
- Then, use a household disinfectant. Most common EPA-registered household disinfectants will work.
Monitor Your Health Daily
- Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
- Especially important if you are running essential errands, going into the office or workplace, and in settings where it may be difficult to keep a physical distance of 6 feet.
- Take your temperature if symptoms develop.
- Don’t take your temperature within 30minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
- Follow CDC guidance if symptoms develop.
VCC COVID-19 Updates
All locations have resumed normal operating hours and services, including dental. If you are in need of health services, please call or text us at 844-308-5003 before coming to the clinic.
We are not taking walk-in patients at our clinics at this time. Please be advised that we are not allowing visitors in with patients at this time unless they are accompanying a minor. Thank you for your understanding.
VCC: Vale Terrace, VCC: Lake Elsinore, and VCC: The Gary Center have outdoor clinics for vaccines and/or lab tests available. These visits will still require an appointment. You can call or text 844-308-5003.
Clinic staff and clinicians are taking all necessary precautions, including the use of personal protective equipment (PPE) whenever needed.
We ask that all patients assist us in these precautions by wearing a mask at all times while inside a VCC facility. N-95, procedure, and cloth masks are acceptable. Vented masks or mask substitutes such as bandanas or gaiters are not effective and therefore not acceptable at VCC.
Patients who do not have a mask may be given one upon arrival. If you’re unable to wear a mask, please call us at 844-308-5003 so that we can make arrangements to provide care in an alternate manner.
If you’re experiencing COVID-19 symptoms, in a high-risk group, or otherwise concerned about the risks of in-person visits, your VCC healthcare provider, may recommend a telehealth visit via Zoom.
Call us at 844-308-5003 to learn more about VCC telehealth appointments.
If you have a Zoom telehealth appointment, it’s a good idea to test your device’s audio/video capabilities beforehand.
Completing these steps prior to your appointment will help ensure you get the most out of your time with your clinician.
Having trouble? If you are experiencing problems setting up Zoom, please call us at 844-308-5003. You can also click here to get step by step instructions on how to join a Zoom meeting on different devices.
Local, State, and Federal COVID-19 Resources
For the latest information about COVID-19 in your county, the state, and the nation, please visit the following websites: