You can now visit with your VCC provider online through our convenient telehealth platform.
Our convenient Patient Portal lets you view test results and manage appointments online.
Need to make an appointment? Call or text us at the number below to speak with a VCC representative.
New to VCC? There are a few important things to know before you arrive for your first appointment.
Please bring the following documents with you to your appointment:
- I.D. for adults
- Insurance card
- Immunization records
- Downloadable Patient Consent Form
- Downloadable New Patient Registration Form
- Downloadable No Show Policy Commitment Form
Doximity for Telehealth
If you are using Doximity for your upcoming Telehealth visit at VCC, you can get started by clicking one of the below links, based on the kind of smartphone you’ll be using.
Completing these steps prior to your appointment will help ensure you get the most out of your time with your clinician.
Having trouble? If you are experiencing problems setting up Doximity, please call us at 844.308.5003.
Did you know you can request your records through your VCC Patient Portal? It’s fast and FREE!
You can also request your records by filling out an authorization form and sending it to us via email or fax or dropping it off at any of our clinic locations. A completed and signed Authorization for Release of Health Information Form is required before we can release any documents to anyone, including the patient.
Be advised that all releases are handled by Sharecare Health Data Services. To get an update on the status of your release, call their customer service line at 800-560-3800.
We accept Visa, MasterCard, American Express, Discover, cash, and checks. We also accept most insurances. If you have insurance, please bring your insurance card with you. If you don’t have insurance, we can still help you.
Depending on your needs and eligibility, we can help you access our no cost programs. If you don’t qualify, we also offer a sliding fee scale. Based on your family income and the number of family members in your household, you may be:
- Eligible for a full discount and will pay only a nominal fee; or
- Eligible for a partial discount and nominal fee.
If you have a change in the size of your family or how much money your family makes, please notify the front desk, as this may change the program for which you are eligible.
Click here to learn more about receiving a “Good Faith Estimate” explaining how much your medical care will cost.
We accept the following public insurances. If you need help applying, please visit our Insurance Assistance page.
- Medi-Cal and Medi-Cal Managed Care (Aetna Better Health, Blue Shield Promise, CalOptima, CHOC, Community Health Group, Health Net Community Solutions, Inland Empire Health Plan, Molina Healthcare, UnitedHealth Community Solutions)
- Medicare and Medicare Advantage Health Plan, and Medicare Managed Care
- CMS: County Medical Service
- Ryan White
We also accept the following additional insurances and payment programs:
- Covered California exchange plans through- Health Net and Molina Healthcare
- Commercial health plans through- Aetna, Blue Cross, Blue Shield, Cigna, Health Net, Humana, and United Healthcare
- Tri-Care for military dependents and retirees
- Greater Tri-Cities Independent Practice Association (IPA)
- Community Care Independent Practice Association (IPA)
- Integrated Health Partners (IHP)
- Scripps Physician Medical Group
- Prospect Medical Group
- Optum Care Network (Arta, Arta Western, and Talbert/South Coast)
- Regal Medical Group
Are you meeting with a VCC enrollment counselor to apply for insurance? If so, please bring the following to your appointment for you and your dependents:
- California Driver’s License or I.D. for adults
- Original birth certificate, passport, permanent resident card, VISA, or certificate of citizenship
- Social Security card(s) for all applying
- Most recent monthly income, such as: Two months of most recent paystubs, letter of employment (if you do not receive paystubs), Social Security award letter, proof of child support, proof of unemployment
- Current income taxes
- Proof of pregnancy (if the applicant is pregnant)
- Proof of any other health insurance
VCC’s Enrollment Team continues to assist individuals and families in need with the following programs listed below. In all cases, tele-enrollment by phone is encouraged.
- Medi-Cal enrollment is year-round. You do not need a life event to apply.
- Our enrollment specialists can assist you on a 3-way phone call to the county to update your Medi-Cal information or get a status update on your case.
- We are currently handling all applications and renewals by phone appointments.
- Documents may be sent by email or text to our office.
- Covered CA open Enrollment ends on Sunday, January 31st.
- Individuals can still get coverage within 60 days if they experience a qualifying life event.
- Our enrollment specialists can assist you with updating an income change or reporting a job loss at any point throughout the year.
- Please see the Insurance section above for a list of items to bring when applying for Covered CA at a VCC location.
- Cal-Fresh (aka SNAP) is the #1 solution to hunger. During the pandemic, households are receiving the maximum benefit amount.
- Due to the COVID-19 pandemic, Cal-Fresh recipients will automatically receive the maximum benefit for each month until further notice.
- Cal-Fresh recipients are now able to use their EBT card for food purchases online at Amazon and Walmart.
When applying for or renewing CalFresh at a VCC location, please bring:
- Proof of expenses: rent receipt or contract, mortgage, SDG&E, water and telephone bills
- Child’s proof of school (Grades or Registration)
- Most recent bank statement
- Car registration
- Child care expenses and paid child support
- Immunizations for children under 6
- Walmart also accepts EBT for non-food items using CalWORKS cash benefits.
If you have questions about any enrollment updates, please call our Enrollment Line at 760-631-5000 ext. 7190.
Notice of Privacy
Vista Community Clinic is dedicated to maintaining the privacy of your personal health information. We are required by law to provide you with important information regarding how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law.
Click here to read our full Notice of Privacy Practices.
Frequently Asked Questions
Have a question about how to get health care, health education, health insurance, or other services through Vista Community Clinic? We’ve compiled a helpful list of our most frequently asked questions here.
If you have a question that isn’t covered by our FAQs, just call us at 844-308-5003.
Have you been unable to get health care because you can’t afford to pay? You might qualify for public insurance programs. Our Certified Enrollment Counselors (CECs) can help you apply to access free or low-cost health care, as well as help paying for food and utility bills.
Patient Rights and Privacy